Privacy Policy

Effective Date: 15/04/2025
Last Updated: 15/04/2025

Vault 151 Collectables ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.vault151collectables.com, and make purchases from our online store.

1. Information We Collect

We collect personal information that you provide to us directly, such as:

Contact Information: Name, email address, phone number, and shipping/billing address.
Account Information: Username, password, and other registration details.
Payment Information: Credit/debit card details or payment service provider info (processed securely via third-party payment processors).
Order Information: Products you purchase, order history, and delivery preferences.
Technical Data: IP address, browser type, device information, and browsing behaviour (collected automatically through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your order, account, or inquiries.
Improve and personalize your shopping experience.
Send you promotional emails or updates (only with your consent).
Detect and prevent fraud or other illegal activity.
Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep your session active while you shop.
Understand how users navigate our site.
Improve site performance and user experience.
Display relevant marketing or advertising content.

You can manage cookie preferences through your browser settings.

4. Sharing of Information

We do not sell your personal data. We only share your information with third parties when necessary, including:

Payment processors to handle secure transactions.
Shipping carriers to deliver your orders.
Service providers for website hosting, analytics, and customer service support.
Legal authorities if required to comply with legal obligations.

All third parties are required to keep your data secure and only use it for the purposes we outline.

5. Data Retention

We retain your information for as long as necessary to:

Fulfill the purposes described in this policy.
Comply with legal and tax obligations.
Resolve disputes or enforce our agreements.

You may request that we delete your information at any time, subject to any legal requirements.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request corrections to your personal information.
Request deletion of your personal data.
Opt out of receiving marketing communications.
Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at info@vault151collectables.com

7. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

8. Children's Privacy

Vault 151 Collectables does not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy applies only to information collected by us, and we are not responsible for the privacy practices of other websites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Your continued use of the site means you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Vault 151 Collectables
Email: info@vault151collectables.com